As long as I have been teaching, I have used “Virtual Office Hours”. These hours include using software to chat with students. While the software has changed, it still is a great method to get in touch with me in real time. I now make use of Adobe Connect for the online office at http://lcc.adobeconnect/pipper-office
AdobeConnectTips (862 kb) is a PDF document on how to log in for the first time using your web browser.